Help and questions

Support

Thank you for using au petit coin.

Does the app show whether a toilet is currently free?

No. au petit coin uses official Paris Open Data. “In service” means the toilet is marked operational in the public dataset, not that it is currently unoccupied.

Why is a toilet missing or incorrect?

The app reflects the official Paris Open Data export. If a record is missing, outdated, or incorrect, refresh the app first. If the issue remains, contact support through the App Store product page and include the address, arrondissement, and what looked wrong.

Can I use the app without location permission?

Yes. Location makes distance sorting and recentering faster, but manual map and list browsing remain available without location permission.

Does the app work offline?

Yes. The app ships with a bundled Paris dataset and caches successful online refreshes on device.

Support request details

When reporting an issue, include the app version, iPhone model, iOS version, approximate address or arrondissement, what happened, and what you expected.